Level up your customer service with actionable insights.
Smart usage of data enables you to optimize content, communicate effectively, and educate staff members. Give your business a competitive edge with smart and refined customer service data — and a strategy to match.
Data analysis for success in service providing.
Our performance management and Business Intelligence software will allow you to maintain an overview of all your projects, customers, and new markets. Give your teams all the important information they need to identify opportunities, make well-informed decisions, reduce complexity in daily work, and anticipate the needs of the customer.
Combine project data with business data.
From the operational capacities necessary for Project A to the relevant legal changes for Project Z, Cubeware allows you to effectively combine the relevant items of information to meet your business goals. Navigate and leverage exact and meaningful information in real-time for strategic and business-related decisions.
Seamless communication with your teams.
Enable your teams — both local and remote — to share reports and data. Initiate discussions virtually in order to align and achieve better planning outcomes. Our solutions empower directors and line managers to rationalize their processes, improve profitability, and develop new service concepts.
Effectively model and plan your resources.
A useful data strategy permits you to allocate and ration your resources optimally, especially when it comes to HR. Build the ideal number and mix of senior, middle, and junior employees to maximize your company's cooperation, efficiency, workflow, and ultimately, profit.
Invest in talent.
Effectively assess scenarios for new projects using simulations and scenario development to efficiently anticipate and adapt the skills required. Our solutions enable you to invest in and develop your employees' skills on an ongoing basis.
Refine your cost management.
Use a clear and comprehensive budget structure that accounts for travel expenses, exchange rates, pricing models, and supply costs in detail – including providing suggestions for alternatives. Couple personnel and financial planning at an early stage for long-term strategy.
How our solutions can work for you.
Performance management and Business Intelligence solutions are more than just attractive reports. Cubeware will help you revolutionize the way you operate and transform your business.
Acquire & retain customers.
Invest in talent.
Cubeware and The GFT Group.
The GFT Group is an international provider of innovative IT solutions and services. Cubeware's software enabled the company to implement an efficient BI platform for complex integrated business planning.
Integration of all international companies
Clearly defined pool of data for everyone — worldwide
Internal service flows fully mapped in the planning tool
Processing speed and data quality significantly enhanced
“Cubeware gives us a fully integrated planning tool in which we have been able to implement our complex planning model without any compromises.”
Daniel Gawaz, Director of Group Controlling at GFT Technologies AG
Cubeware in the servicing providing industry.
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